Talk to a machine. Or talk to a human.
Cognison is small enough that every email lands in front of the team that builds it. Tell us about an artist pitch, a listener issue, or a press inquiry — we read everything and reply within two business days.
Every note is read by a person. Pitches, bugs, and partnerships — same channel, same reply window.
— 48 dBFS · CONTACT CHAINDrop a note. We'll write back.
Pick the closest fit — artist pitch, listener issue, press, partnership — or just describe it. We route on read.
The message form.
Fields go straight into the inbox and into our records. The form is public — no account needed.
For artists
Pitches, toolchain questions, signup blockers, or anything about how your work gets tagged and rank-ordered. Real humans, not a ticket queue.
For listeners
Player bugs, account access, saves that vanished, or a track you want surfaced on a different mood cluster. Tell us what broke and we will fix it.
For press
Interviews, embargoed stories, and coverage assets. Press kit is in progress — drop a note and we will route you to the right contact.
Replies usually land within two business days. Pitches get a thoughtful read — not a templated bounce.
The whole team is small enough that every message has a name on the other end of it.